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Friday, July 15, 2016

Everyone Is Selling Something



by  June T. Bassemir



 "It isn't always easy."

 
There was no written test. as I recall, l when I applied for a job in the upscale and successful Hempstead, L. I.  department store called Arnold Constable.   It was just an interview with one of the men in the employment office who accepted my youthful good looks, my sincerity and my recently earned H. S. diploma.  It was the largest branch of the parent company based in Brooklyn, NY and was responsible for supplying the needs of a starved war weary fleet of customers.  Thus began my selling career which has carried me through a life time of selling everything under the sun except perhaps a four mastered schooner.  

I joined the sales force of Arnold Constable only a week or so after graduation in June and was assigned to "Miss Johnson"; a stately lady of probably 50 yrs., leaning more on the tailored side of femininity than not.  As the manager of the Nylon and Silk stocking department, she was a pro who had all the right answers when complaints came in to her from irate customers who carried with them, their recently bought stockings that had "run" after just one wearing.  She politely listened to their complaints but then as the damaged goods sat limply on the counter between them, she would back away refusing to handle such, saying she couldn't touch them because they hadn't been washed.  Of course, the customer was urged to go back home and wash them and if they had the temerity to come back the next day or soon after and continue their complaint with Miss Johnson, she would argue that the run was probably due to being mishandled during the washing process.  Ahhh yes, she had all the answers!  Rarely did I ever see the customer win the argument of stockings that had failed to satisfy after the first wearing.  Miss Johnson was a valuable employee largely responsible for the Arnold Constable Department store lasting on the corner of  Fulton and Franklin for as long as they did.  

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